TERMS AND CONDITIONS.
These are our booking terms and conditions applicable to all surf & yoga holidays (or all other services) booked with Surf Coast Morocco and should therefore be read carefully and slowly.
Your holiday contract is with Sté. Surf Coast Morocco S.A.R.L. („we“, „us“, „our“), place of jurisdiction is Morocco. The person signing the booking form must read carefully and accept all our Booking Terms & Conditions.
In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
Booking & Payment
After receiving your booking request we will check availability and send you a price offer within 24 hours. Once you accept our price quote and decide to book, you will receive a booking confirmation email with payment instructions.
Special Booking policy during the Covid19-Pandemic
(from August 2021):
We have made some adjustments to our booking/cancellation policy during the Coronavirus-pandemic to address concerns during these unpredictable travel times.
To confirm your booking a deposit of 30% of the total price is required. The remaining balance (70%) will be due 5 days prior to arrival. Payments can be made in Euro or GBP via bank transfer to our European bank account. The payment instructions are provided in the booking confirmation email.
Please note that your deposit is non-refundable. In case your flight is cancelled/ borders closed due to Covid-Travel restrictions we will offer you a gift voucher for the deposit amount (valid 12 month).
All the prices stated on our website are in Euro. We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays. Once a confirmed booking has been made discounts cannot be asked retrospectively.
If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing as soon as possible. The deposit of 30% is non-refundable.
• Cancellation 5 days before arrival date – 30% of the holiday costs
• Cancellation under 5 days before arrival – 100% of holiday costs
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used and will not offer you any refund for that part of your holiday not completed.
Your surf equipment is your responsibility. We accept no liability for the lose or damage of your equipment during your stay. Any loss or damage to Surf Coast Moroccos equipment (Surf boards, wetsuits etc.) must be reported immediately and paid for.
Everyone booking a surf holiday with Surf Coast Morocco must have full travel insurance. We accept no responsibility for loss or damage to persons or property during their holiday stay. Everyone must obtain his or her travel insurance including the sport of surf and yoga.
To comply with public health best practices during the COVID-19 outbreak and aftermath, we respectfully ask that all guests the occupants of our guestroom(s) and any of invited visitor(s) to our properties (collectively, the “Guests”) are fully aware of the symptoms of COVID-191 and confirm that none of the Guests are experiencing any such symptoms, nor do any of the Guests have reason to suspect that they have been exposed to COVID-19 within the past 14 days.
Additionally, all Surf Coast Morocco guests agree and fully understand that Surf Coast Morocco and any of it’s accommodation venues cannot guarantee that its properties (or its employees) are free of the COVID-19 virus.
In connection with your stay at our property, we are requiring the acknowledgement and consent to the following terms:
That the Guests fully understand that COVID-19 is highly contagious, and that although Surf Coast Morocco, it’s partners and subsidiaries are taking reasonable efforts to mitigate contamination risks, all risk of exposure cannot be fully eliminated.
As such, the Guests are assuming the inherent risk of exposure to COVID-19 by visiting and/or staying at our properties or any other place of public accommodation. In consideration of the use of the guestroom and/or other facilities and services, the Guests hereby waive and release the property owner, property manager and each of their respective affiliates, subsidiaries and employees from any and all claims, liabilities, damages, actions or costs directly or indirectly arising from or in connection with potential or actual exposure to COVID-19 at our property or any of other Surf Coast Morocco facilities (or at any medical facility or testing center visited subsequently) including, but not limited to, any illness, injury, loss of work, loss of wages, trauma, emotional distress, medical expenses or death suffered in connection therewith.
I acknowledge, on my behalf and on behalf of the other Guests, that I have informed all Guests of these terms, that the Guests fully understand the waiver set forth above, and that each of the Guests fully accepts all risk of exposure to COVID-19 in connection with visiting or staying at our properties.