TERMS AND CONDITIONS.
These are our booking terms and conditions applicable to all surfing surf & yoga holidays (or other services) booked with Surf Coast Morocco and should therefore be read carefully and slowly.
Your holiday contract is with Sté. Surf Coast Morocco S.A.R.L. („we“, „us“, „our“), place of jurisdiction is Morocco. The person signing the booking form must read carefully and accept all our Booking Terms & Conditions.
In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
Booking & Payment
After receiving a booking confirmation via Email, your booking is officially confirmed and you will be ready to pay for your spot. For the reservation we require a 60% deposit of the total price (or full payment in case of a booking under 7 days of arrival). The remaining balance will be due 7 days prior to arrival. Payments can be made in Euro or GBP via bank transfer to our European bank account. Payment details will be provided in your booking confirmation email.
Special Booking policy during the Coronavirus-Pandemic (valid for bookings from October 2020):
We have made some adjustments regarding our booking policy/cancellation during the Coronavirus-pandemic to accommodate our guests wishes and concerns during these unpredictable times.
To confirm your reservation we reduced the deposit payment to 30% of the total price (instead of 60%). The remaining balance (70%) will be due on arrival and can be paid via bank transfer or cash in Euro or Moroccan Dirham during Check-In at the front desk.
The deposit is refundable in case of unforeseeable events as travel restrictions (border closures) or flight cancellations. It is non refundable in case of personal change of travel plans.
All the prices stated on our website are in Euro. We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays. Once a confirmed booking has been made discounts cannot be asked retrospectively.
If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing.
• Cancellation 4 weeks before arrival date – full refund of deposit
• Cancellation 7 days before arrival date – deposit not refundable
• Cancellation under 7 days before arrival – full prepayment not refundable
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used and will not offer you any refund for that part of your holiday not completed.
Your surf equipment is your responsibility. We accept no liability for the lose or damage of your equipment during your stay. Any loss or damage to Surf Coast Moroccos equipment (Surf boards, wetsuits etc.) must be reported immediately and paid for.
Everyone booking a surf holiday with Surf Coast Morocco must have full travel insurance. We accept no responsibility for loss or damage to persons or property during their holiday stay. Everyone must obtain his or her travel insurance including the sport of surf and yoga.
To comply with public health best practices during the COVID-19 outbreak and aftermath, we respectfully ask that all guests the occupants of our guestroom(s) and any of invited visitor(s) to our properties (collectively, the “Guests”) are fully aware of the symptoms of COVID-191 and confirm that none of the Guests are experiencing any such symptoms, nor do any of the Guests have reason to suspect that they have been exposed to COVID-19 within the past 14 days.
Additionally, all Surf Coast Morocco guests agree and fully understand that Surf Coast Morocco and any of it’s accommodation venues cannot guarantee that its properties (or its employees) are free of the COVID-19 virus.
In connection with your stay at our property, we are requiring the acknowledgement and consent to the following terms:
That the Guests fully understand that COVID-19 is highly contagious, and that although Surf Coast Morocco, it’s partners and subsidiaries are taking reasonable efforts to mitigate contamination risks, all risk of exposure cannot be fully eliminated.
As such, the Guests are assuming the inherent risk of exposure to COVID-19 by visiting and/or staying at our properties or any other place of public accommodation. In consideration of the use of the guestroom and/or other facilities and services, the Guests hereby waive and release the property owner, property manager and each of their respective affiliates, subsidiaries and employees from any and all claims, liabilities, damages, actions or costs directly or indirectly arising from or in connection with potential or actual exposure to COVID-19 at our property or any of other Surf Coast Morocco facilities (or at any medical facility or testing center visited subsequently) including, but not limited to, any illness, injury, loss of work, loss of wages, trauma, emotional distress, medical expenses or death suffered in connection therewith.
I acknowledge, on my behalf and on behalf of the other Guests, that I have informed all Guests of these terms, that the Guests fully understand the waiver set forth above, and that each of the Guests fully accepts all risk of exposure to COVID-19 in connection with visiting or staying at our properties.